• Defined cybersecurity technical requirements to address customer challenges across Information Security, GRC, and enterprise security environments.
• Managed vendor and customer relationships across FTC accounts, contributing to account growth, customer retention, and long-term engagement.
• Developed RFP, RFI, and RFQ responses, defining scopes of work (SOW) and preparing aligned technical and financial proposals to meet business and compliance requirements.
• Coordinated proposal submissions through government and enterprise portals including Etimad, SAP (Diriyah), ELM, and Forsah, ensuring compliance and on-time delivery.
• Supported cybersecurity and GRC technical engagements, contributing to solution design, positioning, and customer alignment.

• Represented ZINAD, a vendor of its own awareness solution, as the focal point for Egypt and Libya, supporting regional presales across Africa and the Gulf in telecom, government, banking, enterprise, and oil & gas sectors.
• Conduct technical demos for solutions like EDR, Anti-fraud, and awareness solutions, Enhance product knowledge and transfer knowledge to Customers. Also delivering POCs like Conducting gap assessments against CBE Regulations.
• Create RFP, RFI, and RFQ responses to clearly define SOW in order to prepare technical and financial offers that meet the customers' business requirements. • Act as a link between the sales, PMO, and technical teams.
• Assist the PMO in service delivery by hosting internal kickoff meetings and transferring customer information to the PMO team to make sure that the delivery of the service will get customer satisfaction.
• Recognized for consistent high performance, receiving Star of the Quarter awards four times.

• Hall of fame at Inflectra Website.
• Bug hunter at RDP-Responsible Disclosure Programs.
• Hand-on experience in portswigger labs and tryhackme machines.
• Skills: Cybersecurity, Information Security, Penetration Testing
• Utilized the service period to perform hands-on penetration testing activities, identifying and responsibly reporting vulnerabilities through Bugcrowd vulnerability disclosure programs.
• Developed practical offensive security skills by completing real-world labs and attack scenarios on PortSwigger Web Security Academy and TryHackMe.
• Received external recognition through inclusion in the Inflectra Hall of Fame for responsible vulnerability disclosure.

• Customizing and configuring the workflow to ensures the reliable performance of ERP systems troubleshoot and resolve any other be related user access or other problems.
• Monitor system performance and usage to maintain security and reliability.
• Create reports worked on (Crystal report, iScala business management, Microsoft SQL server).
• Skills: Oracle SQL Developer, Software Engineering Practices, Software System Analysis

• Enhanced technical skills of students and junior engineers by teaching Software Engineering, Database Fundamentals, and Network Fundamentals, enabling them to effectively apply concepts in real-world projects.
• Improved learning outcomes through structured lesson plans, practical exercises, and hands-on labs, fostering stronger understanding of software and networking principles.

• Raised awareness of Cisco Networking Academy programs by delivering engaging sessions and presentations to students, increasing participation and interest in networking courses.
• Guided students in career development by advising on Cisco courses and certification pathways aligned with academic goals, helping them build practical skills for IT and cybersecurity careers.